I acknowledge that Mitra’s Group Pty Ltd operates solely as a trade coordination and referral platform, facilitating connections between Consumers and independent contractors who provide property-related services. I understand that the Company does not perform, supervise, manage, or control any trade, maintenance, repair, renovation, construction, or specialist services.

I acknowledge that all contractors introduced through the platform operate as independent third-party businesses, and that any services performed, including but not limited to workmanship, site safety, statutory compliance, service delivery, project outcomes, and contractor conduct, remain the sole responsibility of the contractor engaged.

I confirm that I have read and understood the provisions relating to the scope of services, contractor independence, licence and insurance verification, no circumvention obligations, confidentiality requirements, dispute resolution procedures, indemnity provisions, governing law, and other contractual terms outlined in the Agreement.

I further acknowledge that Mitra’s Group Pty Ltd may act as an authorised payment collection agent on behalf of contractors for services arranged through the platform. Payments made by the Consumer to Mitra’s Group Pty Ltd are collected solely for the purpose of facilitating the internal payment processing and crediting of the contractor’s invoice, including the deduction of any agreed administration or coordination fees.

I acknowledge and agree that this payment collection arrangement does not create any liability or service responsibility on the part of Mitra’s Group Pty Ltd, and that all contractual obligations, service responsibilities, and liabilities relating to the work performed remain strictly between the Consumer and the contractor engaged.

I expressly acknowledge that Mitra’s Group Pty Ltd, its platform, directors, officers, employees, representatives, contractors, and agents shall not be liable for any claims, damages, losses, defects, delays, property damage, injuries, safety issues, workmanship disputes, or any other matters arising from or related to services performed by contractors introduced through the platform.

To the fullest extent permitted by law, I agree to indemnify and hold harmless Mitra’s Group Pty Ltd, its platform, directors, officers, employees, agents, and representatives from and against any claims, liabilities, losses, damages, costs, or legal actions arising from the services performed by contractors, the conduct of contractors or subcontractors, or any dispute relating to work carried out through the platform.

I acknowledge that Mitra’s Group Pty Ltd maintains administrative coordination and compliance processes for the purpose of facilitating contractor engagement; however, the Company does not warrant, guarantee, supervise, or assume responsibility for contractor performance, service outcomes, workmanship quality, safety practices, or statutory compliance of any contractor.

I acknowledge that any personal information or documentation exchanged through the platform will be handled in accordance with applicable privacy obligations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

I confirm that by selecting the consent checkbox and proceeding to use the platform, I am providing my legally binding electronic acceptance and digital signature, which carries the same legal force and effect as a handwritten signature executed on a physical document.

By accessing, registering, or engaging contractors through the Mitra’s Trade Connect platform, I irrevocably acknowledge and agree that my use of the platform constitutes full acceptance of the Mitra’s Group Pty Ltd Contractor Referral Agreement, together with all related platform terms, policies, and operational procedures governing the coordination of services through Mitra’s Trade Connect.

I further acknowledge and agree that any contractor introduced, referred, or made available to me through the platform has been sourced, coordinated, and facilitated by Mitra’s Group Pty Ltd as part of its trade coordination services. Accordingly, I agree that I shall not directly or indirectly solicit, engage, attempt to engage, or otherwise bypass the platform to obtain services from any contractor introduced through Mitra’s Trade Connect, whether during my use of the platform or for a reasonable period following any engagement.

I acknowledge that this restriction is necessary to protect the legitimate commercial interests, operational framework, and contractor network developed and maintained by Mitra’s Group Pty Ltd.In the event that I attempt to circumvent the platform, directly engage contractors outside the platform, or otherwise breach this obligation, I acknowledge that Mitra’s Group Pty Ltd may, at its sole discretion and without limitation:

• suspend or terminate my access to the Mitra’s Trade Connect platform.

• restrict my ability to engage contractors through the system; and

• take any further action reasonably necessary to protect the Company’s commercial interests.

I confirm that I have carefully read, understood, and agree to be legally bound by all terms, conditions, clauses, limitations of liability, indemnities, and obligations contained within the Mitra’s Trade Connect Contractor Referral Agreement and any related platform policies or terms governing the use of the Mitra’s Trade Connect system.

I acknowledge that my engagement with contractors through the platform constitutes my ongoing and irrevocable acceptance of these obligations, and I agree to always comply with contractors in good faith while using the Mitra’s Trade Connect platform.

I further acknowledge that this digital acceptance confirms that I have read, understood, and agreed to all clauses, obligations, limitations of liability, indemnities, and conditions contained within the Agreement, and that my continued use of the Mitra’s Trade Connect platform constitutes ongoing acceptance of those terms. (Tick Box)

confirm that I have read, understood, and agree to all terms and conditions of the Mitra’s Trade Connect Contractor Referral Agreement and related platform terms.

Mitra’s Group Pty Ltd (“the Company”) does not perform any trade, construction, repair, maintenance, or specialist services. The Company’s role is limited to introducing or connecting the Consumer to independent contractors who provide the requested services. All contractors engaged are independent third-party businesses and are not employees, partners, agents, representatives, or subcontractors of the Company. Nothing in this Agreement creates or implies any employment, agency, partnership, joint venture, or fiduciary relationship between the Company and the Consumer, or between the Company and any contractor. The Consumer acknowledges that all work, service quality, workmanship, safety, and statutory compliance are the sole responsibility of the independent contractor engaged. The Company has no control over, and accepts no liability for, the acts, omissions, performance, or conduct of any contractor. The Company has no authority to bind or represent any contractor, and no contractor has authority to bind or represent the Company.

The Consumer acknowledges and agrees that Mira’s Group Pty Ltd (“the Company”) does not perform, supervise, direct, or control any trade, repair, construction, maintenance, or specialist services. The Company’s role is strictly limited to facilitating introductions between the Consumer and independent contractors who provide such services.

• All work, workmanship, supervision, safety, and delivery of services are the sole responsibility of the independent contractor engaged by the Consumer. The Company does not attend job sites and has no involvement in how the contractor performs the work.

• The Company does not warrant, guarantee, supervise, or verify the contractor’s skills, qualifications, licences, insurance, or statutory compliance. It is the Consumer’s responsibility to assess the contractor’s suitability before agreeing to proceed with any work.

• The Company acts only as a facilitator and is not a party to the service relationship between the Consumer and the contractor. Accordingly, the Company is not liable for:

– workmanship,

– quality of services,

– delays,

– defects,

– injuries,

– safety issues,

– property damage, or

– any other matter arising from the contractor’s work.

• All regulatory compliance, occupational health and safety measures, risk management, and statutory obligations rest entirely with the independent contractor performing the work.

The Consumer acknowledges and agrees that:

a.

All services performed by any contractor introduced by Mira’s Group Pty Ltd (“the Company”) are the sole responsibility of the contractor.

b.

The Company does not supervise, direct, or control the contractor’s work, and the quality, safety, compliance, and timely delivery of services are entirely the contractor’s responsibility.

c.

Contractors are independent third-party businesses and are responsible for providing their own:

– tools, equipment, materials, vehicles, and personal protective equipment (PPE).

– licences, registrations, certifications, and insurance required by law.

– compliance with all applicable Work Health and Safety laws and industry standards. The Consumer further acknowledges that: a.Any subcontractors engaged by the contractor are solely the responsibility of the contractor. b.The contractor must ensure their subcontractors hold all necessary licences, registrations, and insurance, comply with laws and safety requirements, and act professionally and safely. Indemnity:

a.

The Consumer agrees to indemnify and hold harmless Mira’s Group Pty Ltd, its directors, officers, and employees against any claims, losses, liabilities, damages, disputes, or legal actions arising from the acts, omissions, or negligence of any contractor or subcontractor.

b.

The Consumer accepts that all risk associated with the work, conduct, or omissions of any contractor or subcontractor lies with the contractor and the Consumer, not the Company.

Prior to onboarding, all Contractors must provide/upload their copies of their relevant licences, registrations, and insurance certificates and enter into a formal Independent Contractor Agreement accepting full responsibility for their works and indemnifying Mitra’s Group Pty Ltd in relation to the services performed. Consumers may request and review copies of the Contractor’s licences and insurance documentation before approving any quotation. Mitra’s Group Pty Ltd does not independently verify or guarantee the validity or currency of any Contractor’s licences, registrations, accreditations, or insurance and accepts no liability for any non-compliance. Any consequences, claims, losses, or liabilities arising from a Contractor’s failure to maintain appropriate licences or insurance remain solely with the Contractor and, where applicable, the Consumer. The Consumer agrees to indemnify and hold harmless the Company, its directors, officers, and employees from any claims or liabilities arising from a Contractor’s lack of required licences or insurance.

The Consumer acknowledges and agrees that:

• Contractors introduced or referred by Mira’s Group Pty Ltd (“the Company”) are independent third-party businesses.

• The Consumer shall not attempt to circumvent the Company by directly engaging a contractor introduced by the Company for the same or similar services without the Company’s prior written consent.

• This obligation applies during the term of this Agreement and for 12 months after its termination or expiry, regardless of the reason for termination.

• Any breach of this clause entitles the Company to seek all available remedies, including recovery of lost revenue, damages, or legal costs arising from the Consumer’s circumvention of the Company. The Consumer acknowledges and agrees that: Any confidential information provided by Mira’s Group Pty Ltd (“the Company”), including but not limited to contractor details, pricing, service templates, internal documents, and client information, must be kept strictly confidential and used only for the purpose of engaging contractors through the Company.

• The Consumer must not disclose, share, or use any such confidential information for any purpose outside this Agreement without the Company’s prior written consent.

• If the Consumer collects, accesses, or handles any personal information of contractors or third parties provided by the Company, they must comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), Ensuring that data is kept secure, used only for agreed purposes, and destroyed or returned upon the Company’s request.

• This clause survives the termination or expiry of this Agreement and remains in effect indefinitely.

Termination by Notice Either party may terminate this Agreement by providing at least 14 days’ written notice to the other party, unless otherwise agreed in writing. Immediate Termination by the Company Mira’s Group Pty Ltd (“the Company”) may terminate this Agreement immediately, without notice, if the Consumer: a.Breaches any material term of this Agreement. b.Engages in conduct that could damage the reputation of the Company or undermine its business operations. c.Misuses the Company’s confidential information, intellectual property, or referral network. d.Attempts to circumvent the Company in engaging contractors in violation of this Agreement. Obligations on Termination Upon termination for any reason: a.The Consumer must settle any outstanding fees payable to the Company for services rendered. b.The Consumer must return or destroy any confidential information provided by the Company. c.Both parties must act reasonably and in good faith to minimise disruption to ongoing matters.

The Consumer acknowledges and agrees that:

a.

Mira’s Group Pty Ltd (“the Company”) does not provide any insurance or coverage for contractors or the work they perform.

b.

All contractors introduced by the Company are responsible for maintaining their own public liability insurance, relevant trade licenses, workers compensation insurance (if applicable), and any other required coverage.

c.

The Company is not responsible for site safety, supervision, damage to property, injuries, or claims arising from any contractor’s work.

d.

The Consumer assumes all risk associated with engaging contractors and agrees to indemnify and hold harmless the Company, its directors, officers, and employees from any claims, losses, liabilities, damages, or legal actions arising from the acts, omissions, or negligence of any contractor or subcontractor.

The parties agree to first attempt to resolve disputes in good faith through discussion and negotiation. If not resolved within 14 days, either party may request mediation before proceeding to court action (except urgent matters).

This Agreement is governed by, and must be construed in accordance with, the commercial and consumer laws of New South Wales, Australia. The terms of this Agreement must be read and interpreted in a manner consistent with all applicable Commonwealth and State legislation, and no provision of this Agreement is intended to, nor shall it be construed to, override or contravene any such laws. Both parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts competent to hear appeals from those courts in relation to any dispute arising under or in connection with this Agreement. 4

The Consumer acknowledges and agrees that Mitra’s Group Pty Ltd (“the Company”) acts as a payment collection agent on behalf of the Contractor.

All payments for services provided by a Contractor must be made by the Consumer directly to the Company’s nominated account.

The Company is authorised to deduct its agreed administration and coordination fee prior to remitting the remaining balance to the Contractor.

The Consumer acknowledges that payment to the Company constitutes valid and complete payment to the Contractor for the relevant services.

The Company holds collected funds solely for the purpose of deducting its agreed fees and remitting the balance to the Contractor and is not responsible for disputes relating to the quality or performance of the services provided by the Contractor. 10.6 The Consumer acknowledges and agrees to pay the Company within 10–14 business days of the invoice date. The Company, acting solely as a payment collection agent on behalf of the Contractor, assumes no liability for any claims, losses, injuries, or other obligations, which remain the sole responsibility of the Contractor. 10.7 Any disputes relating to the services performed remain strictly between the Consumer and the Contractor.

The Consumer must not, directly or indirectly, engage, solicit, or attempt to engage any Contractor introduced or made available by Mitra’s Group Pty Ltd (“the Company”) outside the terms of this Agreement.

Any breach of this clause shall be deemed a material breach of this Agreement. In the event of such a breach, the Company may, at its sole discretion, take one or more of the following actions:

(a) cease providing any further support, services, or assistance to the Consumer;

(b) revoke or suspend the Consumer’s access to the Company’s platform or any associated services.

(c) seek any remedies available under law, including injunctive relief, damages, or specific performance.

The Consumer acknowledges that this clause is reasonable and necessary to protect the legitimate commercial interests of the Company, including its investment in sourcing, coordinating, and introducing qualified Contractors, and that any breach may cause significant harm to the Company. 5

If a dispute, controversy, or claim arises out of or in connection with this Agreement, including any question regarding its existence, validity, interpretation, breach, or termination (Dispute), the parties agree to first attempt to resolve the Dispute in good faith through mediation before commencing any court or tribunal proceedings.

The mediation must be conducted by an independent mediator agreed upon by the parties. If the parties cannot agree on a mediator within fourteen (14) days after one party gives written notice of the Dispute, the mediator will be appointed by the President of the Law Society of New South Wales (or its successor).

Unless otherwise agreed in writing, the mediation will be conducted in New South Wales and in accordance with any mediation rules or guidelines determined by the mediator.

Each party is responsible for its own costs of participating in the mediation. The fees and expenses of the mediator will be shared equally between the parties, unless the parties agree otherwise in writing.

Nothing in this clause prevents either party from seeking urgent interlocutory or injunctive relief from a court of competent jurisdiction where such relief is necessary to protect that party’s rights or preserve the status quo.

The Consumer acknowledges that this mediation process is intended to provide a fair and timely mechanism for resolving disputes without the need for litigation and agrees to participate in good faith.

• The Consumer has no authority to enter into agreements, make representations, or otherwise bind Mira’s Group Pty Ltd (“the Company”) in any way.

• All intellectual property provided by the Company, including materials, reports, templates, documents, and contractor referral information, remains the exclusive property of the Company and must not be reproduced, distributed, or used for any purpose outside this Agreement.

• Mira’s Group does not perform or supervise any work, and is not responsible for any property damage, delays, defects, or incomplete work caused by contractors.

• The Consumer acknowledges that all risks associated with contractor services are borne solely by the contractor and the Consumer.

• The Company reserves the right to refer alternative contractors or terminate the provision of referral services if a contractor fails to attend, causes unreasonable delays, or performs unsatisfactorily—but Mira is not liable for contractor performance.

• The Consumer must comply with all applicable laws when engaging contractors, including any relevant consumer protection legislation.